Communicate More Effectively with Your Customers
Keep customers informed during service disruptions, delays, and restorations. Build trust through transparent, real-time communication.
Why Service Providers Choose Is Everyone Safe
Comprehensive customer communication designed for modern service providers
Proactive Communication
Alert customers before they experience issues. Notify them of planned maintenance, service disruptions, and expected resolution times.
Service Restoration Confirmation
Get positive confirmation from customers that service has been restored, reducing unnecessary support calls and site visits.
Targeted Notifications
Send location-based alerts to only affected customers, reducing notification fatigue and improving customer experience.
Real-Time Updates
Keep customers informed with live status updates as situations evolve, from initial outage to full restoration.
Reduce Support Volume
Decrease inbound calls and support tickets by proactively informing customers about service issues and resolutions.
Multi-Channel Delivery
Reach customers through their preferred channels with consistent messaging across all platforms.
Common Service Provider Scenarios
Utility Outages
Alert customers to power, water, or gas outages with estimated restoration times. Get confirmation when service is restored to reduce unnecessary field visits.
Airline Delays & Cancellations
Notify passengers of flight delays, gate changes, or cancellations due to weather, technical issues, or system outages. Provide rebooking information and updates.
Planned Maintenance
Inform customers in advance of scheduled maintenance windows, expected service interruptions, and completion times.
System Outages
Communicate IT system outages, online service disruptions, or payment processing issues with real-time status updates.
Emergency Service Disruptions
Rapidly notify customers of unexpected service interruptions due to accidents, natural disasters, or infrastructure failures.
Service Quality Issues
Alert customers to temporary service degradation, reduced capacity, or quality issues with transparent communication about resolution efforts.
Industries We Serve
Utilities
Electric, gas, water, telecommunications, and internet service providers
Transportation
Airlines, railways, bus services, and logistics companies
Financial Services
Banks, payment processors, and financial technology platforms
Technology Services
Cloud providers, SaaS platforms, and IT service companies
Ready to Improve Customer Communication?
Join leading service providers using Is Everyone Safe to keep customers informed and satisfied.