Employee · Mobile app
Respond to an organisational alert
Read the update and give the response that fits your situation.
- 01
Open the alert
Open Alerts and select the message. Read the full instructions, location and any expiry information.
- 02
Choose your response
If responses are requested, select the relevant option. Add a custom response only when that option is available.
- 03
Review the location choice
Read any location-sharing prompt before deciding whether to include your location. Follow the choices shown in your app.
- 04
Submit and check
Select Submit Response and check the confirmation. For an alert that does not request a response, use Close Alert after reading it.
What to check afterwards
The sender can review the response information available to them. Acknowledging a message does not replace the action requested in it.
Screen wording and available controls may vary with your app version and organisation’s permissions. If you cannot find the expected control, ask your administrator or contact the team.