Group administrator · Mobile app
Send an update to the right audience
Prepare a useful message, choose its recipients and review before sending.
- 01
Create the alert
Open the alert creation flow. Enter a clear title and description, then check the expiry and any location settings.
- 02
Set the response options
Add the response choices you need. Review the custom-response and anonymisation settings where offered.
- 03
Choose the groups
Select the intended recipient groups. Use the group search when needed and check every selected group before continuing.
- 04
Review and send
Select Review & send alert. Check the summary, then confirm only when the audience and message are correct.
- 05
Review responses
Open the alert’s response view to see the available status information. Follow up with people who need attention using your organisation’s process.
What to check afterwards
The update is directed to the selected audience. Sending an alert does not guarantee that every recipient has received, read or acted on it.
Screen wording and available controls may vary with your app version and organisation’s permissions. If you cannot find the expected control, ask your administrator or contact the team.